INSTANT CAR RENTAL LLC TERMS OF SERVICE
Welcome to Instant Car Rentals! These Terms of Service govern your rental experience with us. Please read through these terms carefully as they outline important guidelines, responsibilities, and rules. By renting a vehicle from us, you agree to comply with these terms and conditions. It is essential to review the clauses that cover minimum rental age, driver's license and payment requirements, reservation changes, rental period, insurance obligations, cancellation policy, and more. We value your satisfaction and aim to provide a seamless rental experience. Should you have any questions or concerns, please don't hesitate to contact our representatives. Enjoy your journey with Instant Car Rentals!
- Minimum Age Requirement
- Driver's License and Payment
- Reservation Changes
- Rental Period
- Excess Mileage Charge
- Insurance Requirement
- No Smoking Policy
- Cancellations
- Changes at Time of Pickup
- No Shows
- Early Return
- Driver's License Requirements
- Credit Qualifications/Requirements
- Rental, Indemnity, and Warranties
- Condition and Return of Vehicle
- Tolls and Tickets
- Responsibility for Damage or Loss; Reporting to the Police
- Authorized Driver, Usage Restrictions, and Adherence to Laws
- Insurance
- Charges
- Deposit
- Your Property
- Modifications
- Breach of Agreement
- SMS Communications Consent
- Passenger Capacity
- Miscellaneous
- Late Extension Fee
MINIMUM AGE REQUIREMENT
The renter must have attained a minimum age of 21 years to be eligible for renting any vehicle from our fleet. Notwithstanding the foregoing, for rentals involving luxury vehicles, the renter is required to be at least 25 years of age. This age requirement is strictly adhered to and is non-negotiable under any circumstances.
DRIVER'S LICENSE AND PAYMENT
Guests must possess a valid driver's license and a valid debit or credit card in their name to rent a vehicle from ICR. The license and card must be presented at the time of pickup. The License must be valid from the start to end date of the reservation. Please note, we do not accept prepaid cards for payment or security deposit purposes. This includes, but is not limited to, Chime, CashApp, and similar prepaid services.
RESERVATION CHANGES
Any changes to a reservation must be made online or by contacting a representative from ICR.
RENTAL PERIOD
- Rental days are based on 24-hour periods starting from the time of pickup. If the rental is kept longer than the specified period, additional days will be charged. An additional day begins after a 29-minute grace period.
- By using our services and renting a vehicle from Instant Car Rentals, you agree that should you wish to extend your rental period, any agreement to extend—whether communicated through text, verbally, or by means of additional payment—shall be considered an extension of the original signed contract. All terms, conditions, and provisions contained in the original contract shall apply to the additional rental days. Should any representative of Instant Car Rentals and the renter agree to extend the Rental Term End Date & Time, this Agreement will be extended until the vehicle is returned. The renter will be charged any additional costs associated with the Rental Term Extension at the time accepted by both parties.
LATE RENTALS AND NON-RETURN POLICY
- Late Returns: If a vehicle is not returned at the scheduled end of the rental agreement, ICR reserves the right to take necessary measures to ensure the vehicle's return. These measures include, but are not limited to, disabling the vehicle's ignition system remotely, in accordance with technological capabilities and legal allowances.
- Communication Efforts: Prior to initiating repossession procedures, ICR will make multiple attempts to contact the renter within a legally specified timeframe. These attempts will include, but are not limited to, SMS, email, and phone calls, to provide an opportunity for the renter to return the vehicle voluntarily.
- Liability for the Vehicle: Until the vehicle is returned to ICR's possession, the renter is liable for any and all occurrences that happen to the vehicle, including damages, losses, or additional charges, as outlined in the rental agreement.
d Repossession Process: If the vehicle is not returned and all attempts to communicate with the renter fail, ICR will proceed with the repossession process in compliance with the laws applicable to the vehicle's current location. This process includes reporting the vehicle as stolen to law enforcement agencies and taking any legal actions necessary to assist both the police and ICR in the vehicle's recovery.
Extension and Payment Delays: Renters on an extension plan are allowed a grace period for up to two missed payments (excluding instances where guest insurance lapses). Should a second payment become overdue, ICR will initiate the repossession process as described above, adhering to the procedures outlined in this clause.
EXCESS MILEAGE CHARGE
ICR (Instant Car Rentals) provides unlimited mileage for rentals used within the state. However, should the guest cross state lines during the rental period, a daily mileage limit of 200 miles will apply. Any mileage exceeding this 200-mile daily limit will incur an overage fee as specified in the contract.
INSURANCE REQUIREMENT
- Guests must have full coverage insurance throughout the entire rental period.
- By agreeing to our Terms of Service, the guest hereby retroactively designates Instant Car Rentals as their attorney in fact for the purpose of handling any accident or damage claims related to the rented vehicle. This designation grants Instant Car Rentals the authority to act on behalf of the guest, including but not limited to communicating with insurance companies, third parties, and any involved parties to facilitate the handling of insurance claims and seek resolution for damages to the rented vehicle.
- In the event of an accident or damage to the rented vehicle caused by the guest's actions or any third-party, Instant Car Rentals (ICR) reserves the right to seek compensation for loss of use of the vehicle. Loss of use refers to the income that ICR could have earned from renting out the vehicle during the time it is undergoing repairs or being replaced. The guest agrees to be responsible for any reasonable loss of use charges as determined by ICR, and such charges may be recovered by ICR through appropriate means.
OUT-OF-STATE LICENSE RENTERS
For guests presenting an out-of-state driver's license, payment must be made exclusively via a credit card held in the renter's name. A mandatory deposit is required at the time of rental: $400 for non-luxury vehicles and $700 for luxury vehicles. This policy specifically applies to renters with out-of-state licenses and supersedes any contradictory terms within our existing Terms of Service.
NO SMOKING POLICY
Smoking is strictly prohibited in all vehicles. A charge of up to $250 may apply if smoking has occurred during the rental.
CANCELLATIONS FOR RENTALS LESS THAN 30 DAYS
- Cancellations will always be refunded if canceled the same business day as the booking.
- Cancellations made more than 48 hours before your booking will receive a full refund minus a $75 cancellation fee
- Cancellations made less than 48 hours before pickup time will incur a $125 cancellation fee.
- No refunds or credits will be provided for unused rental days.
- Insurance costs are not refunded until ICR has received the refund from Bonzah.com
Note: Cancel or No-Show fees will not exceed the total prepaid amount.
CHANGES AT TIME OF PICKUP
If a guest decides to rent a larger car or extend their rental period during vehicle collection, this can be arranged depending on availability. Additional fees may apply, which might be higher than initially quoted. If a guest opts to swap vehicles, they will receive a new document outlining the vehicle details. This new document will be integrated with the existing rental agreement, keeping the original terms in effect.
NO SHOWS
If the Guest fails to cancel the reservation before the Pick Up Time and does not collect the vehicle on the Pick Up Date or fails to comply with the pick-up terms, ICR reserves the right to charge a No Show fee of $130.00. This fee covers administration costs and compensates ICR for the inability to rent the reserved vehicle.
EARLY RETURN
ICR does not provide refunds for early returns of rented vehicles (This includes any reason for early returns, including but not limited to “Acts of Gd, Accidents, and Repossession”)
DRIVER'S LICENSE REQUIREMENTS
At the time of rental, a valid driver's license issued from the Guest's state or country of residence must be presented. The license must be valid for the entire rental period. If the license is in a language other than English and the rental is in the United States, a valid passport in the renter's name is required, and an International Driver's Permit is recommended. In all cases, a valid driver's license issued from the Guest's home country must be provided, regardless of possession of an International Driver's Permit. Renting a vehicle with only an International Driver's Permit is not allowed. A mobile or digital driver's license does not replace a valid physical driver's license, and a hard copy license must be provided until further notice.
CREDIT QUALIFICATIONS/REQUIREMENTS
At the time of rental, up to $700, depending on the class of vehicle, plus estimated rental charges, will be charged to the credit/debit card provided. This amount covers the rental duration and any additional charges that may incur. These funds will not be available for the Guest's use. ICR may adjust this charge based on specific conditions outlined at the time of rental. Further charges will apply if the vehicle is not returned on the agreed date/time or if the original rental terms change.
RENTAL, INDEMNITY, AND WARRANTIES
- The rental of a vehicle from ICR is subject to the terms and conditions set forth in this agreement. The Guest assumes all risks and liabilities associated with the rental and use of the vehicle.
- The Guest agrees to indemnify and hold ICR, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, damages, liabilities, costs, or expenses arising out of or related to the Guest's rental and use of the vehicle.
- ICR makes no warranties, express or implied, regarding the vehicle, its condition, or its fitness for any particular purpose. ICR disclaims any and all warranties, including but not limited to warranties of merchantability and fitness for a particular purpose.
- The Guest acknowledges that ICR shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to the rental and use of the vehicle.
- The Guest acknowledges that ICR shall not be responsible for any loss, damage, or theft of personal belongings left in the vehicle during or after the rental period.
- The Guest acknowledges that ICR shall not be responsible for any accidents, injuries, or damages that occur during the rental period, including but not limited to accidents caused by the Guest's negligence or violation of traffic laws.
The Rental, Indemnity, and Warranties clause governs the rental agreement between the Guest and ICR, outlining the Guest's responsibility for indemnification, disclaimers of warranties by ICR, limitations of liability, and other related provisions. By renting a vehicle, the Guest acknowledges and agrees to the terms set forth in this clause.
CONDITION AND RETURN OF VEHICLE
- The Guest acknowledges that the vehicle is rented in its present condition and agrees to return the vehicle in the same condition, reasonable wear and tear excepted.
- The Guest agrees to inspect the vehicle at the time of pickup and notify ICR of any existing damages or issues. Failure to report damages or issues may result in the Guest being held responsible for such damages or issues.
- The Guest agrees to return the vehicle to the designated return location on the agreed-upon date and time specified in the rental agreement.
- The Guest is responsible for any additional charges incurred until the vehicle is returned, including but not limited to fuel charges, mileage charges, tolls, parking fees, and fines.
- The Guest agrees to return the vehicle with a full tank of fuel, as indicated in the rental agreement. If the vehicle is returned with less fuel, the Guest will be responsible for the cost of refueling in addition to any applicable service charges.
- If the Guest fails to return the vehicle as agreed upon, ICR reserves the right to charge additional fees, including but not limited to late return fees, recovery fees, and loss of use fees.
- The Guest acknowledges that ICR may conduct an inspection of the vehicle upon its return and may assess charges for damages, excessive cleaning, or any other costs deemed necessary to restore the vehicle to its original condition. Inspections are typically performed within one business day from the drop-off date, although this may vary due to operational constraints. Until the inspection is complete, ICR will keep the vehicle stationary, unused, and in a safe location.
- If a vehicle requires a specific type of gas, guests must ensure to use the designated type of fuel. In the event that a different type of gas is mistakenly used, the guest will be held responsible for any potential damage that may arise from this mismatch. To ensure clarity, each guest will receive explicit instructions during in-person orientations and through other communication channels. Additionally, a prominent sticker indicating the required fuel type will be placed inside each rented vehicle as a reminder.
- Unless You specifically request and Provider approves in advance, transporting pets or other animals in a Vehicle is prohibited. You must leave the Vehicle in a clean condition and remove any trash from the Vehicle prior to returning it. You may be assessed a cleaning fee of $350 if You violate this policy.
The Condition and Return of Vehicle clause outlines the Guest's responsibilities regarding the condition and return of the rented vehicle. By renting a vehicle, the Guest agrees to comply with these conditions and acknowledges the potential consequences for failure to adhere to these requirements.
TOLLS AND TICKETS
- If the Guest does not use the provided Ez Pass for tolls and the vehicle is charged, the Guest will be responsible for tolls incurred at the applicable tolling authority's highest undiscounted rate, plus a convenience fee of $10 as stated on the rental record.
- If a ticket is issued to the renter during the rental period, the renter shall be held liable for the complete amount specified by the issuing authority, in addition to a convenience fee of $25. This fee will be waived if payment is made prior to ICR's receipt of the ticket via mail.
RESPONSIBILITY FOR DAMAGE OR LOSS; REPORTING TO THE POLICE
- The Guest assumes full responsibility for any damage, loss, or theft that occurs to the rented vehicle during the rental period, regardless of fault or cause.
- In the event of an accident, theft, or any damage to the vehicle, the Guest must immediately notify the appropriate local authorities and file a police report.
- The Guest agrees to promptly report any accidents, damage, or theft involving the rented vehicle to ICR, providing all necessary details and documentation.
- The Guest agrees to cooperate fully with ICR and any involved authorities or insurers in the investigation of any accidents, damage, or theft related to the rented vehicle.
- The Guest agrees to comply with all applicable laws and regulations regarding accidents, reporting requirements, and cooperation with authorities.
- The Guest acknowledges that they may be held liable for any costs or expenses incurred by ICR as a result of damage, loss, or theft of the rented vehicle, including but not limited to repair costs, replacement costs, loss of rental income, and administrative fees.
- ICR reserves the right to charge the Guest's provided payment method for any outstanding amounts owed as a result of damage, loss, or theft of the rented vehicle.
The Responsibility for Damage or Loss; Reporting to the Police clause outlines the Guest's obligations in the event of any damage, loss, or theft involving the rented vehicle. By renting a vehicle, the Guest acknowledges their responsibility for reporting incidents, cooperating with authorities, and potential liability for related costs or expenses.
AUTHORIZED DRIVER, USAGE RESTRICTIONS, AND ADHERENCE TO LAWS
- Only the Guest, as the pre-ordained authorized driver, is permitted to operate the rented vehicle. No other individuals are allowed to drive the vehicle unless explicitly authorized by ICR in writing.
- The Guest agrees not to take the rented vehicle off-roading, including but not limited to driving on unpaved roads, beaches, or other non-public areas not designated for vehicle traffic, unless expressly permitted by ICR in writing.
- The Guest agrees to operate the vehicle in a lawful and responsible manner, adhering to all applicable local, state, and federal laws, including traffic regulations and speed limits.
- The Guest acknowledges and agrees that any violations of traffic laws, parking regulations, or toll violations incurred during the rental period are their sole responsibility. The Guest shall be responsible for any fines, penalties, or fees resulting from such violations.
- The Guest agrees not to use the rented vehicle for any illegal purposes, including but not limited to transportation of illegal substances, engaging in unlawful activities, or any activity that may cause harm to others or damage to the vehicle.
- The Guest acknowledges that the rented vehicle is equipped with tracking devices or monitoring systems, and ICR reserves the right to track the vehicle's location and monitor its usage for safety, security, and compliance purposes.
The Authorized Driver, Usage Restrictions, and Adherence to Laws clause highlights the Guest's obligations regarding authorized drivers, usage limitations, and compliance with laws and regulations. By renting a vehicle, the Guest agrees to abide by these restrictions and acknowledges their responsibility for any violations or misuse of the vehicle.
INSURANCE
- The Guest acknowledges that they are solely responsible for all damages or losses caused to others while operating the rented vehicle. The Guest agrees to collision, and comprehensive insurance that covers themselves, ICR, and the vehicle.
- The Guest agrees that any insurance policy providing coverage to the Guest or any authorized driver shall be considered primary insurance. In the event of a claim, such insurance shall be responsible for the payment of any and all claims.
- The Guest agrees to maintain valid and sufficient insurance coverage throughout the entire rental period, meeting the minimum requirements prescribed by law or/and any additional requirements imposed by ICR.
- The Guest acknowledges that they are responsible for any deductible amounts specified in their insurance policy in the event of a claim.
- In the event that the Guest does not possess insurance coverage or fails to provide proof of insurance, the Guest agrees to obtain the necessary coverage
- The Guest acknowledges that any insurance coverage obtained through ICR may be subject to certain terms, conditions, and limitations as outlined in the insurance policy.
- The Guest agrees to cooperate fully with ICR and its insurer in the event of any insurance claim, providing all necessary information, documentation, and assistance as reasonably required.
- By entering into an agreement, the renter acknowledges and agrees that Instant Car Rentals reserves the right to file a claim for diminished value and/or loss of revenue with the renter's insurance company in the event of an accident involving the rented vehicle, regardless of fault. This includes, but is not limited to, situations where the rented vehicle is damaged, requires repair or maintenance, or is otherwise unavailable for rental. The renter agrees to cooperate fully with Instant Car Rentals and their insurance company in the processing and settlement of such claims
- In the event of an allowed cancellation of a guests reservation, a refund for the insurance costs will not be refunded until ICR has received the refund from Bonzah.com
The Insurance clause outlines the Guest's responsibility to maintain appropriate insurance coverage for the rented vehicle and acknowledges the primary status of the insurance policy in case of a claim. By renting a vehicle, the Guest agrees to comply with these insurance requirements and acknowledges their responsibility for any damages or losses caused to others.
CHARGES
- Charges will continue to accrue until the Vehicle is returned to ICR. In the event of theft, charges will continue until the theft is reported to both the local police jurisdiction and ICR.
- If a debit/check card is used for rental qualification, ICR will not be liable for any overdraft charges or other losses or liabilities incurred due to overdrawing the account.
- The Guest agrees to promptly pay all charges due to ICR under this Agreement upon demand, including but not limited to:
(ci) Time and mileage charges for the period the Guest keeps the Vehicle, or a mileage charge based on ICR's experience if the odometer is tampered with or disconnected.
(cii) Charges for additional drivers.
(ciii) Optional products and services purchased by the Guest.
(civ) Fuel charges if the Vehicle is returned with less fuel than when rented.
(cv) Applicable taxes.
(cvi) All parking, traffic, and toll violations, fines, penalties, forfeitures, court costs, towing, impound and storage charges, ICR's processing fees, and other expenses involving the Vehicle assessed against ICR or the Vehicle, unless caused by ICR's fault.
(cvii) A fee of $200, plus $6 per mile for every mile between the rental location and the place where the Vehicle is returned, repossessed, or abandoned, along with all other expenses incurred by ICR in locating and recovering the Vehicle if the Guest fails to return it or if ICR elects to repossess the Vehicle under the terms of this Agreement.
(cviii) All costs, including pre- and post-judgment attorney fees, incurred by ICR in collecting payment from the Guest or otherwise enforcing its rights under this Agreement.
(cix) A late payment fee of 2% per month or the maximum amount allowed by law (if less than 2%) on all amounts past due.
(cx) A fee of $50 or the maximum amount permitted by law, whichever is greater, if the Guest pays ICR with a check returned unpaid for any reason.
(cxi) A reasonable fee not exceeding $350 to clean the Vehicle if it is returned in a substantially less clean condition than when rented.
(cxii) If the Guest returns the Vehicle to a location other than the rental location or takes or attempts to take the Vehicle out of the country from which it is rented.
(cxiii) If the Guest directs charges to be billed to any person, corporation, or other entity, the Guest represents that they are authorized to do so.
(cxiv) In the event that any charges owed to Instant Car Rentals remain unpaid, ICR reserves the right to break down the total owed amount into manageable payments. Should ICR determine that the outstanding balance is not being sufficiently reduced, ICR is hereby granted full permission to initiate charges up to the actual invoice amount due, in separate payments, until the total debt is fully paid.
The Charges clause outlines the various charges that may apply to the Guest as part of the rental agreement. By renting a vehicle, the Guest agrees to pay all applicable charges as outlined in this clause and acknowledges their responsibility for timely payment.
DEPOSIT
- The Guest acknowledges that ICR may require a deposit or pre-authorization on their credit/debit card at the time of rental to secure payment for any amounts owed under this Agreement.
- The Guest authorizes ICR to use the deposit or pre-authorization to pay any amounts owed by the Guest under this Agreement, including but not limited to rental charges, additional fees, damages, or any other outstanding obligations.
- In the event that the deposit or pre-authorization is insufficient to cover the total amount owed, the Guest agrees to promptly pay the remaining balance upon demand.
- ICR will release any unused portion of the deposit or pre-authorization upon the return of the vehicle, subject to the satisfactory settlement of all charges and fees incurred during the rental period. Additionally, please note that if an EZPass is used, whether prepaid or not, the deposit associated with it may be retained until three weeks after the rental period, during which time ICR will assess any tolls, fees, or charges related to the usage of the EZPass. After this period, any remaining deposit will be released back to the Guest's credit/debit card.
- The Guest acknowledges that the timing of the release of the deposit or pre-authorization by the Guest's financial institution is beyond the control of ICR. ICR shall not be responsible for any delays or fees imposed by the Guest's financial institution in connection with the release of the deposit or pre-authorization.
- The guest agrees that if the vehicle is damaged, the security deposit will be held until their insurance company pays out. If the insurance company does not cover the full amount or if the deductible exceeds the repair costs, Instant Car Rentals (ICR) reserves the right to recoup the amount from the deposit or charge the card on file for any additional costs.
- Regular deposits are typically returned within 1-5 business days unless unforeseen circumstances within Instant Car Rentals' operations cause delays, such as processing issues. For out-of-state rentals, deposits may be held for up to three weeks. If there is a delay in receiving EZ Pass toll information or other unforeseen operational circumstances, deposits may be held longer and returned after the three-week period.
- Where 'return of deposit' is mentioned, it refers to the transfer of funds to the customer's bank. The bank may take 2-7 business days to process the return and for the funds to appear in the customer's account.
The Deposit clause explains the process and purpose of a deposit or pre-authorization and grants ICR the authority to use the deposit to cover any amounts owed. The Guest acknowledges their responsibility to settle any outstanding balance and understands that the release of the deposit is subject to the satisfactory settlement of all charges.
YOUR PROPERTY
- ICR shall not be held liable for any loss or damage to any personal property or belongings of the Guest or any other individual left or stored in the rented vehicle, at ICR's premises, or any other location during the rental period or thereafter.
- The Guest agrees to assume full responsibility for the safekeeping of their personal property and belongings and acknowledges that it is their sole responsibility to remove all personal items from the vehicle prior to returning it.
- In the event that any personal property or belongings are found in the vehicle after its return, ICR will make reasonable efforts to contact the Guest and arrange for the return of the items. However, ICR shall not be held liable for any loss, damage, or inconvenience caused by the loss or return of personal property or belongings.
- The Guest agrees to indemnify and hold ICR harmless from any claims, demands, losses, liabilities, or expenses arising out of or in connection with any loss or damage to their personal property or belongings during the rental period.
- In the event of an accident or the occurrence of damage to the vehicle that was not present prior to the rental, the deposit may be held by ICR until the insurance claim is processed and ICR receives full payment for the damage from the insurance company, or until the cost of the damage is fully paid by the Guest. This provision applies irrespective of fault or responsibility for the accident or damage. The Guest is responsible for reporting any accidents or damage to ICR immediately and for cooperating fully with ICR and insurance companies during the claim process.
The Your Property clause clarifies that ICR is not responsible for any loss or damage to the Guest's personal property or belongings during the rental period. It emphasizes the Guest's responsibility to ensure the safekeeping of their personal items and the need to remove all belongings from the vehicle before returning it. While ICR will make reasonable efforts to return any found items, it disclaims liability for any loss, damage, or inconvenience. The Guest also agrees to indemnify ICR for any claims or expenses related to the loss or damage of their personal property.
MODIFICATIONS
- Any modifications or changes to this Agreement must be made in writing and agreed upon by both parties.
The Modifications clause establishes the process for making changes to the Agreement. It requires written consent from both parties and grants ICR the right to modify or amend the Agreement at its discretion. It also places the responsibility on the Guest to stay informed about any updates or changes to the Agreement.
BREACH OF AGREEMENT
- In the event of any breach or violation of this Agreement by the Guest, ICR reserves the right to take appropriate actions and remedies available under the law, which may include, but are not limited to, the following:
(ai) Termination of the rental agreement and immediate recovery of the rented vehicle.
(aii) Charging the Guest for any damages, losses, or expenses incurred as a result of the breach.
(aiii) Pursuing legal remedies to enforce compliance with the terms of this Agreement.
- The Guest acknowledges that any breach of this Agreement may result in additional charges, fees, or penalties as outlined in this Agreement, and agrees to be responsible for such charges or fees.
- In the event that ICR incurs any costs, including but not limited to attorney fees or collection fees, in enforcing its rights under this Agreement due to the Guest's breach, the Guest agrees to reimburse ICR for such costs.
- The rights and remedies of ICR under this clause are cumulative and in addition to any other rights and remedies available under this Agreement or at law.
The Breach of Agreement clause highlights the actions that ICR can take in the event of a breach or violation by the Guest. It emphasizes the Guest's responsibility for any resulting charges, fees, or penalties and acknowledges ICR's right to pursue legal remedies to enforce compliance. The clause also includes the Guest's obligation to reimburse ICR for any costs incurred in enforcing its rights. Additionally, it clarifies that the rights and remedies of ICR under this clause are cumulative and do not waive any other rights available under the Agreement or applicable law.
SMS COMMUNICATION CONSENT CLAUSE
Certain features of our service may involve the transmission of SMS messages to your provided contact information. By accessing or using our service, you explicitly agree and consent to receiving SMS messages from us related to your account activity, updates, promotions, and other relevant information. Standard messaging rates and charges may apply. You can opt-out of receiving these messages at any time by adjusting your account settings or contacting our customer support.
PASSENGER CAPACITY
- The Guest acknowledges and agrees that the rented vehicle has a specified passenger capacity as indicated by the manufacturer.
- The Guest agrees not to exceed the maximum passenger capacity of the vehicle at any time during the rental period.
- It is the Guest's responsibility to ensure that all passengers comply with applicable seatbelt and safety regulations.
- ICR reserves the right to refuse service or terminate the rental agreement if the Guest exceeds the maximum passenger capacity or engages in any behavior that compromises the safety or integrity of the vehicle.
The Passenger Capacity clause specifies the terms regarding the number of passengers allowed in the rented vehicle. It emphasizes the Guest's responsibility to adhere to the manufacturer's specified passenger capacity and comply with seatbelt and safety regulations. It also grants ICR the authority to refuse service or terminate the rental agreement if these conditions are violated, ensuring the safety and integrity of the vehicle.
FEES AND CHARGES
- Security Deposit: A refundable security deposit ranging from $150 to $350, depending on vehicle class and payment method, is required. This deposit covers potential damages, violations, or outstanding fees. It will be refunded within 30 days after the vehicle's return, subject to deduction for any applicable charges.
- Refueling Fee: $6.50 per gallon, or $10 a gallon for luxury vehicles. This fee applies if the vehicle is returned without a full tank of fuel, as per the rental terms. To avoid this fee, renters are advised to return the vehicle with a full tank or opt for our pre-purchase fuel option.
- Cleaning Fee: $350. Charged if the vehicle requires extensive cleaning beyond normal wear and tear. Renters are requested to return the vehicle in a reasonably clean condition to avoid this fee.
- Late Fee: Charged at ¼ of the daily rental cost per hour, up to a full day’s cost, for late returns. This fee compensates for potential lost revenue from subsequent reservations.
- Repossession Fee: Applies when vehicle retrieval is necessary due to a breach of the rental agreement. Covers costs for locating, retrieving, and storing the vehicle.
- State Sales Tax: Connecticut state sales tax (9.35%) is added to the rental cost. This mandatory tax is required by law.
- CT Tourism Surcharge: $1 per day for rentals of 30 days or less. This fee supports Connecticut's tourism initiatives.
- EZ Pass Rental: $39.99 per reservation. Covers tolls incurred and includes a surcharge for $1 per toll using the EZ Pass device.
- Smoking Fee: $250. Imposed if smoking occurs in the vehicle during the rental period.
- Ticket Fee: $50 per ticket, plus the complete amount specified by the issuing authority, for tickets incurred during the rental. This fee can be waived if the payment is made before the ticket is received by the rental company.
- Damage Processing Fee: Up to $350, charged for assessing and processing damages to the rented vehicle. This fee covers administrative costs and is separate from actual repair costs.
- Lost or Damaged Key Fee: Up to $500, applicable for lost, locked inside, or damaged keys. Covers the cost of key replacement or repair and associated administrative expenses.
- Mile Overage Fee: Charged for each additional mile driven beyond the specified limit. Renters are advised to monitor mileage to avoid this fee.
- Fuel Type Mismatch Fee: $200 plus additional costs for damages due to incorrect fuel usage. Renters are strongly advised to use the correct fuel type as specified by the vehicle manufacturer.
This clause integrates all pertinent fee-related information into a comprehensive format for inclusion in a terms of service document. Renters are encouraged to familiarize themselves with these fees to ensure compliance and avoid unexpected charges.
MISCELLANEOUS
- Entire Agreement: This Agreement constitutes the entire agreement between the Guest and ICR, and supersedes any prior agreements, understandings, or representations, whether oral or written, relating to the subject matter herein.
- Governing Law and Jurisdiction: This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the rental takes place. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
- Severability: If any provision of this Agreement is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
- Waiver: The failure of either party to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to in writing.
- Assignment: The Guest may not assign, transfer, or delegate any of their rights or obligations under this Agreement without the prior written consent of ICR. ICR may assign, transfer, or delegate any of its rights or obligations under this Agreement without the Guest's consent.
- Headings: The headings and section titles in this Agreement are provided for convenience only and shall not affect the interpretation of the provisions herein.
- Survival: Any provisions of this Agreement that, by their nature, should survive termination or expiration shall survive, including but not limited to the indemnification, liability, and dispute resolution provisions.
- Notices: Any notices or communications required or permitted to be given under this Agreement shall be in writing and delivered personally, sent by registered or certified mail, or by email to the respective addresses provided by the Guest.
- Language: This Agreement is written in english, and any translations provided are for convenience only. In case of any discrepancies or conflicts between the translations and the original version, the original version in english shall prevail.
The Miscellaneous clause addresses various general provisions. It confirms that the Agreement constitutes the entire understanding between the parties, specifies the governing law and jurisdiction for disputes, includes a severability provision, clarifies that waivers must be in writing, addresses assignment rights, and acknowledges the importance of the survival of certain provisions. It also covers notice requirements, clarifies the language of the Agreement, and ensures the headings are for convenience only.
LATE EXTENSION FEE
- Consent to Extension Fees: In the event of a rental period extension as outlined in our RENTAL PERIOD CLAUSE b, the renter agrees to adhere to the stipulated fees and terms described herein.
- Standard Extension Payment Terms (with Exceptions for Insurance Lapses):
(bi). If a guest extends their trip, they have a four-hour grace period from the scheduled end time of their rental to extend without additional charges. Instant Car Rentals (ICR) will attempt to charge their card at the end of this grace period. If the payment is declined, the guest must make the payment promptly. Failure to pay within this timeframe will result in an additional late fee of $30, automatically added to the total payment for the extended period. ICR is not obligated to follow up with the guest for late payments. If the guest is not on a recurring payment plan, ICR will make one attempt to contact them for payment collection.
(bii). Exception: This clause is applicable except in cases where the renter's insurance lapses, the renter is utilizing our service to purchase insurance from Bonzah.com, or in scenarios involving payments due on Fridays, for which special terms are outlined in part e.
- Failed Automatic Payments: If the automatic payment is declined, ICR will make a second attempt to process the payment. If the card is declined again, an additional late fee of $30 will be added to the total payment for the extended rental period, and the car will be considered late.
Insurance Policy During Extension: Should the renter opt for insurance coverage via bonzah.com, or in instances where their insurance coverage lapses during the rental extension, the guest will forfeit their entire deposit. The decision to allow the renter to enter into a new rental agreement under these circumstances is at the discretion of Instant Car Rentals. Instant Car Rentals will also initiate the vehicle repossession process.
- Payment Terms for Weekend Extensions: Rentals extended to include Fridays and Saturdays require full payment for these days by the close of business on Friday, as per the operating hours listed on our website. Non-compliance with this payment deadline will incur an additional fee of $100. This charge is supplementary to any other fees applicable, including those resulting from insurance lapses.
- Exceptional Circumstances: In certain cases of unforeseen circumstances, such as technical issues or extenuating circumstances, we may exercise discretion in waiving the late extension fee. Guests must contact our customer support team promptly to explain their situation and request an exception.
DISCLAIMER:
Please read this disclaimer carefully before using our services. This disclaimer governs your use of the services provided by INSTANT CAR RENTALS LLC ("the Company").
Acceptance of Terms:
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions set forth in this Terms of Service agreement ("TOS"). If you do not agree to these terms, you may not use our services.
No Legal Advice:
The information provided by the Company, including within the TOS, is for general informational purposes only. It is not intended as legal, financial, or professional advice. You should consult with a qualified professional for specific advice tailored to your situation.
Changes to the TOS:
The Company reserves the right to modify, update, or replace any part of the TOS at its sole discretion. It is your responsibility to review the TOS periodically for any changes. Continued use of our services after modifications to the TOS constitutes your acceptance of the revised terms.
Limitation of Liability:
The Company strives to provide accurate and reliable information, but we make no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the services or the information contained within. You acknowledge and agree that your use of the services is at your own risk.
Indemnification:
You agree to indemnify and hold the Company and its affiliates, officers, directors, employees, and agents harmless from any claims, damages, liabilities, and expenses (including attorneys' fees) arising out of or related to your use of the services or any violation of the TOS.
Third-Party Links:
Our services may contain links to third-party websites or resources that are not owned or controlled by the Company. We do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites or resources.
Governing Law:
The TOS shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of laws principles. Any disputes arising out of or in connection with the TOS shall be subject to the exclusive jurisdiction of the courts located in Waterbury, Connecticut.
By using our services, you acknowledge that you have read and understood this disclaimer and agree to be bound by its terms.
If you have any questions or concerns regarding this disclaimer or the TOS, please contact us at
(203) 805-7817
Date of Last Revision: 07/18/2024